Privacy Policy

By entering this website, the visitor consents to the terms of this policy. By submitting his/her information to Neo Towers, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy.

Introduction

This policy covers the processing, storage, and access to information as required under lawful and/or contractual activities with Neo Towers or otherwise needed in the normal course of business. It describes Neo Towers policies and procedures on the collection, usage, and disclosure of information provided/received by natural persons and meets the requirements established under:

The Information Technology Act, 2000 Section 43A
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011

Scope

This policy applies to all visitors to the Neo Towers website.

Information Covered by This Policy

This policy applies to information collected and processed by Neo Towers, consisting of:

Personal Information

Information related to a visitor, or a combination of pieces of information that could reasonably allow identification, such as full name, personal contact numbers, residential address, email address, gender, or date of birth.

Sensitive Personal Data or Information (SPDI)

Password
Financial details such as bank account or credit/debit card details
Physical, physiological, and mental health conditions
Sexual orientation
Medical records and history
Biometric information
Any related details provided to Neo Towers for services
Information received under lawful processing

Note: Public domain information or data furnished under applicable laws (e.g., RTI Act, 2005) shall not be regarded as sensitive personal information.

Purpose

To download product information and access website features
To provide information or interactive services
To seek feedback or contact visitors
To process orders or applications
To fulfill contractual obligations
To resolve issues with goods or services
To improve products and services
To process requests and improve operations
To allow newsletter subscriptions
To offer diagnostic services with consent and anonymised research use

Collection of Information

Only the minimum required information will be collected. Neo Towers and its representatives are not responsible for the authenticity of the information provided. Cookies and session data may be collected to enable secure interactions.

Access, Correction, and Withdrawal of Consent

Visitors may modify or correct information through the website. If unable to do so or to withdraw consent, visitors may contact the grievance officer listed in this policy.

Retention, Processing, and Storage

Information is retained only as long as required for legal or business purposes. Neo Towers follows global-standard security practices, reviewed periodically.

Disclosure of Information

Neo Towers will not disclose information beyond the purposes of this policy without consent, unless legally required.

Partners process data lawfully
Equivalent security measures are maintained